The E32AR75DCS is one of the oldest Icon columns still in service. Built-in columns breathe through a grille, and an E32AR75DCS that runs warm often has a condenser matted with dust behind it. Because the column is built into cabinetry, its door must be aligned carefully. A door that drifts out of level stops sealing […]

The ERFG2393AS has its water dispenser inside the fresh food section. A drip after dispensing is often just the line emptying, while steady dripping points to the valve or a filter not seated. A new ERFG2393AS can take a day or more before the ice maker produces steadily; we wait for the freezer to reach […]

The E32AR75GTT uses the Icon Custom Set control, which reports a temperature sensor problem by alternating E8 or E9 with the setpoint. The column keeps running at a factory setting, so food is not at immediate risk while the sensor is replaced. After a power outage, an E32AR75GTT may show a power fail warning with […]

The E32AR75JPS is the fresh food half of the classic Icon column pair. Its setpoint runs from 33 to 46 degrees F, and a control that will not respond is often just locked; holding the control lock key for a few seconds releases it. Door ajar alarms on an E32AR75JPS usually mean the door is […]

The EI23BC55IS is an IQ-Touch French door model from the I generation. SY EF on this family points to the evaporator fan; when it stops, the freezer still gets some cold but the fresh food side warms quickly. Water under the crispers of an EI23BC55IS usually comes from a blocked defrost drain freezing over. The […]

The EI23CS65KS is the K-generation IQ-Touch counter-depth side-by-side. Water that stops at the dispenser while the ice maker still fills often means the line in the door has frozen, which is common when the freezer is set very cold. DI SP on an EI23CS65KS points to an ice jam at the dispenser; clearing the chute […]

The EI23SS55HS is an early IQ-Touch side-by-side. When the fresh food side warms while the freezer stays cold, a frosted evaporator or a stuck air damper between the two sides is usually behind it. The dispenser paddle on an EI23SS55HS presses a switch that wears out after years of use, so water or ice stops […]

The EI24RD10QS is a two-drawer refrigerator for islands and bars. Condensation inside the drawers usually means warm, humid air is getting in, often through a gasket that has folded or a drawer that does not close fully. Like other under-counter units, the EI24RD10QS relies on its front grille for airflow. Keeping it clear is the […]

The EI24RD65KS cools two drawers from one system. When only one drawer runs warm, airflow to that drawer or its fan is checked, since the other drawer shows the sealed system is working. A buzzing or ticking fan on an EI24RD65KS can come from frost touching the fan blade, which points back to defrost.

The IQ-Touch EI32AR65JS built-in all-refrigerator holds 19 cubic feet. Its service data sheet gives the automatic defrost circuit and test points, and we use it for any cooling complaint. Built-in doors on an EI32AR65JS must align with the surrounding cabinetry to seal; a door that rubs a cabinet edge may not close fully.