What E 96 / E 97 Means
E 96 is a communication error in the two-zone induction module, and E 97 a broken heat sink temperature sensor in that module. Electrolux verifies the communication cables to both modules for E 96 and replaces the generator board for E 97.
Common Causes of E 96 / E 97
- Communication cable to the two-zone module
- Two-zone generator board heat sink sensor failed
🔧 One Safe Check You Can Try
Reset at the breaker and keep the area below the cooktop ventilated.
⚠ Why You Shouldn't Go Further Than That
- Both need the cooktop lifted.
- Board part numbers are model-specific.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.